Mad Hatter Celebrations Inc. is a 100% Australian owned and operated corporation serving only the Australian market since 2017.All orders are shipped from our main warehouse in North Lakes, QLD and priced in Australian dollars.
With over 65,000 party, novelty, toy, and costume supply items serving over 80,000 Australian customers a year, Madhatter.com.au is one of the largest online Australian Party Supply stores.

Customer Service
If you wish to place an order by phone or have questions about our products please call our Toll Free Sales Line 855-8555-5555. This line is manned by our party specialists Mon-Fri from 10am to 4pm EST. If you receive a recording during these hours it means all our sales staff is all on the phone with other customers. Please leave a message with as much detail as possible and your call will be quickly returned. If you leave a message on this line on off hours a customer service staff member will get back to you as soon as they are on site again.

If you have questions about a placed order the fastest possible reply you can get is to email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and put your order number in the subject line. Typically these emails are answered in less than 30 minutes.

 

*For more detail on our shipping policy, visit the Shipping Information Page